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Privacy Policy

Last updated: March 10, 2025

By C Studio (“Company,” “we,” “us,” or “our”) operates the website

http://www.by-c-studio.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, purchase products, or use our services.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Definitions

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: The Website and any related services offered by By C Studio.

  • Service Provider: Any third-party company or individual that processes data on our behalf, including Print-on-Demand (POD) providers.

  • Print-on-Demand Partner: Third-party companies that manufacture, package, and ship products on behalf of By C Studio when you place an order.

  • You: The individual using our Website, or the entity on whose behalf the individual is using our services.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following types of personal information:

  • Name

  • Email address

  • Billing and shipping address (if applicable)

  • Payment details (processed securely via third-party payment providers)

  • Order details (products purchased, transaction history)

Usage Data

Usage Data is collected automatically when you use our Website. This may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent on each page

  • Referring website

  • Device information (e.g., mobile operating system, browser type)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill orders: This includes sharing your order details with our Print-on-Demand partners to manufacture and ship products directly to you.

  • To manage and improve our Website: Tracking analytics and customer behavior helps us enhance our services.

  • To communicate with you: We send updates, order confirmations, and responses to inquiries.

  • For marketing purposes: If you opt-in, we may send promotional emails about new products, offers, or updates.

  • To comply with legal obligations: We retain data for tax, legal, and regulatory purposes.

4. Print-on-Demand Services & Data Processing Agreements

By C Studio works with third-party Print-on-Demand (POD) providers to fulfill product orders. These providers manufacture, package, and ship products on our behalf when you place an order.

When you purchase a product from our store, we share the necessary personal data (such as your name, shipping address, and order details) with our POD partners to process and deliver your order.

POD Partners' Data Processing

Each POD provider has its own privacy policy and data protection measures. While we ensure they comply with data protection laws, By C Studio is not responsible for how they process data beyond the necessary order fulfillment.

Some POD services we may use include:

  • Printful

  • Gelato

  • Other Print-on-Demand suppliers

If you wish to understand how these providers handle your data, please review their individual privacy policies.

5. Sharing Your Personal Data

We do not sell or rent your personal data. However, we may share it in the following cases:

  • With Print-on-Demand Providers: To fulfill orders, process payments, and ship products.

  • With Payment Processors: Secure third-party payment gateways handle transactions; we do not store credit card details.

  • With Business Partners: If we collaborate with partners to offer special promotions.

  • For Legal Compliance: If required by law, we may disclose data to government authorities or in legal proceedings.

  • In Business Transactions: If By C Studio undergoes a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Privacy Policy. We may keep certain data longer to comply with legal obligations or resolve disputes.

7. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We recommend using strong passwords and avoiding sharing sensitive information via email.

8. Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your personal data.

  • The right to object to or restrict data processing.

  • The right to data portability.

  • The right to withdraw consent at any time.

To exercise your rights, contact us at [your email address].

9. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy policies of third-party sites. Please review their policies before providing personal data.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We recommend reviewing this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: info@by-c-studio.com
🌍 Website: http://www.by-c-studio.com

Terms & Conditions
 

Last updated: March 10, 2025

Thank you for shopping at By C Studio. We value your satisfaction and strive to provide high-quality products. Since we use Print-on-Demand (POD) services to fulfill orders, our return and refund policy is different from traditional retail stores. Please read the policy carefully before making a purchase.

 

1. General Return Policy

Because all products are custom-made to order, we generally do not accept returns or offer refunds unless the item arrives damaged, defective, or incorrect due to an error on our part.

Non-Returnable & Non-Refundable Items:

  • Change of mind or incorrect size/color choice

  • Customer errors in order details (e.g., wrong shipping address)

  • Slight color variations due to screen differences

  • Items that have been used, washed, or altered

However, if there is an issue with your order, please contact us within 7 days of receiving the product, and we’ll work to find a solution.

2. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or is not what you ordered, we will offer a free replacement or full refund under the following conditions:

✅ You must report the issue within 7 days of receiving your order.
✅ You must provide clear photos showing the defect, damage, or incorrect item.
✅ The issue must be due to a manufacturing defect or fulfillment error (not customer misuse or accidental damage).

To request a replacement or refund, contact us at [Your Email] with:

  • Your order number

  • A description of the issue

  • Photos of the damaged or incorrect item

We will review your request and provide a replacement or refund if it meets the criteria.

3. Exchanges

Since our products are made on demand, we do not offer direct exchanges. If you ordered the wrong size or color, please double-check sizing information before purchasing.

4. Cancellations & Order Changes

Once an order is placed, it is immediately sent for processing. Because of this, cancellations or changes (such as modifying the design, size, or shipping address) can only be made within 1 hour of placing the order.

If you need to make a change, email us immediately at [Your Email] with your order number. We cannot guarantee modifications after this timeframe.

5. Refund Process

If your refund request is approved, it will be processed within 5-10 business days to your original payment method. Depending on your bank, it may take additional time for the funds to appear in your account.

6. Return Shipping

Because we use third-party POD partners, we do not accept physical returns unless instructed otherwise. If a return is required for a damaged or defective product, we will provide instructions.

7. Contact Us

For any issues or refund requests, contact us at:

📧 Email: info@by-c-studio.com
🌍 Website: http://www.by-c-studio.com

We’re happy to help resolve any issues with your order!

Return Policy
 

Last updated: March 10, 2025

Thank you for shopping at By C Studio. We value your satisfaction and strive to provide high-quality products. Since we use Print-on-Demand (POD) services to fulfill orders, our return and refund policy is different from traditional retail stores. Please read the policy carefully before making a purchase.

 

1. General Return Policy

Because all products are custom-made to order, we generally do not accept returns or offer refunds unless the item arrives damaged, defective, or incorrect due to an error on our part.

Non-Returnable & Non-Refundable Items:

  • Change of mind or incorrect size/color choice

  • Customer errors in order details (e.g., wrong shipping address)

  • Slight color variations due to screen differences

  • Items that have been used, washed, or altered

However, if there is an issue with your order, please contact us within 7 days of receiving the product, and we’ll work to find a solution.

2. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or is not what you ordered, we will offer a free replacement or full refund under the following conditions:

✅ You must report the issue within 7 days of receiving your order.
✅ You must provide clear photos showing the defect, damage, or incorrect item.
✅ The issue must be due to a manufacturing defect or fulfillment error (not customer misuse or accidental damage).

To request a replacement or refund, contact us at [Your Email] with:

  • Your order number

  • A description of the issue

  • Photos of the damaged or incorrect item

We will review your request and provide a replacement or refund if it meets the criteria.

3. Exchanges

Since our products are made on demand, we do not offer direct exchanges. If you ordered the wrong size or color, please double-check sizing information before purchasing.

4. Cancellations & Order Changes

Once an order is placed, it is immediately sent for processing. Because of this, cancellations or changes (such as modifying the design, size, or shipping address) can only be made within 1 hour of placing the order.

If you need to make a change, email us immediately at [Your Email] with your order number. We cannot guarantee modifications after this timeframe.

5. Refund Process

If your refund request is approved, it will be processed within 5-10 business days to your original payment method. Depending on your bank, it may take additional time for the funds to appear in your account.

6. Return Shipping

Because we use third-party POD partners, we do not accept physical returns unless instructed otherwise. If a return is required for a damaged or defective product, we will provide instructions.

7. Contact Us

For any issues or refund requests, contact us at:

📧 Email: info@by-c-studio.com
🌍 Website: http://www.by-c-studio.com

We’re happy to help resolve any issues with your order!

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2025 | © BY C STUDIO® | No images on this website may be downloaded, copied, or reproduced in any form without written permission from the artist.
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